The growing impact of hybrid work is resulting in a reassessment of the IT network infrastructure including the ability to glean analytic details from remote workers and ensure collaboration assets ...

Cisco Webex is a behemoth in the crowded market for collaboration tools. While the brand itself is more than 20 years old, it's still one of the fastest-growing for Cisco. And there's no shortage of ...

At its recent Webex One conference, Cisco made several announcements regarding AI integration into its entire suite of Webex tools. The most intriguing is the introduction of a new type of foundation ...

Cisco is bringing new generative AI technologies to its collaboration portfolio, announcing new summarization capabilities to the Webex Suite designed to help users get up to speed and catch up on ...

There's no question that GenAI applications are starting to make a big impact on enterprise applications. Until recently, most of the attention given to GenAI in the business context was focused on ...

In the communications business, the artificial intelligence wars are on. As an analyst, I tend to focus on market transitions as that’s when significant share change happens. When the cloud first came ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences. Cisco is adding new features to its Webex collaboration tool as it expands ...

Cisco Systems Inc. said today it’s adding new artificial intelligence capabilities to its hybrid work and videoconferencing platform Webex. The new AI features cover both Webex’s collaboration tools ...

The digital collaboration boom of the past few years has made it easier than ever to communicate with others remotely. On the face of it, this is a huge win for efforts to reduce carbon emissions: ...