What is in an emergency communications (EC plan)? An emergency communications plan (EC plan) is a document that provides guidelines, contact information and procedures for how information should be ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...

When a crisis arises in an organization, leaders must respond quickly. Without a clear communication strategy, the response can make the situation worse. Successful organizations take a proactive ...

The sudden onset of a crisis can pose an existential threat to your non-profit organization, especially since your reputation is your most valuable strategic asset. A strong reputation is often the ...

Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. Modern crisis communication demands constantly updated, flexible ...