Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

Conformance to industry standards such as SIP is greatly helping drive down system costs and enhancing design choice flexibility. In my recent No Jitter article reviewing the VoiceCon Orlando RFP ...

Almost no one is shocked anymore when a seemingly human voice on the other end of the phone line says, “To speak with a person, press the pound key and zero.” Only some 10 years old, ...

Talk of inexpensive Internet telephony delayed decisions to invest in CTI systems that might soon be old technology. This procrastination was for good reason, because Internet telephony has price and ...

Last week, we highlighted an Avaya announcement about the company’s new IP Telephony system called Avaya Distributed Office, designed to meet the challenges of smaller offices that are part of a ...

Telephony is technology associated with interactive communication between two or more physically distant parties using the electronic transmission of data. Long associated with voice communication, ...

Abderdeen-based iVoice.com (OTC Bulletin Board: IVOC), a manufacturer of voice and computer telephony systems, yesterday said it has signed a letter of intent to acquire MaiSoft of Laguna Hills, ...

Throughout the past two decades, business users have sought to find a means of integrating their telephony and computing systems. One can only imagine the great demand for this, assuming the computer ...