Every year I train hundreds of professionals and university students on what I call “conflict competence,” or how to accept, embrace and skillfully navigate conflict. After taking my classes, students ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Although staff trained in conflict management or mediation ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Conflict resolution has been on the organizational agenda ...

Is your workplace truly collaborative or simply quietly avoidant? Have honest conversations become harder even as organisations speak more about openness? Why do teams feel emotionally safer, yet ...

Conflict can be uncomfortable, but avoiding it or managing it poorly can damage relationships and keep you from reaching your goals. In this session, we will explore your reactions and natural ...

As much as we’d all like to get along with everyone every day of our lives, it’s impossible. Conflict is foundational to human development and interwoven in all relationships. No one can see ...

A serious yet unaddressed problem lurks within many civil society organizations, particularly those that work internationally (ICSOs). The problem is one of destructive internal conflict. If left ...