Through its proprietary response technology, Gripevine's unique service offers consumers a free and easy-to-use interface where they can post and promote in-depth public complaints about any company ...

The Informal Complaint Resolution Process is designed to empower the parties to an Informal Complaint to reach a mutually satisfactory agreement. FILING AN INFORMAL COMPLAINT & INITIAL ASSESSMENT To ...

Over the last eight years, our NBC 5 Responds and Telemundo 39 Responde teams have logged more than 61,000 consumer concerns and helped recover $6.35 million on behalf of North Texans. We wanted to ...

How do you make sure that adequate follow-up measures have been taken to resolve customer complaints the first time, so that potential return customers aren't turned off for good? One way is through ...

The Consumer Protection Framework newly issued by the National Pension Commission (PenCom) will boost consumer confidence and ensure the effective resolution of complaints within the pension industry.

The board of directors for the ombudservice for Canada’s private insurance companies will be meeting in Vancouver tomorrow to review the organization’s national progress in its first year of operation ...

Westpac rolls out customer complaint resolution system Australian bank Westpac has enlisted IBM to help build a complaint resolution platform that is now being rolled out to more than 15,000 ...

The Central Consumer Protection Authority (CCPA) has initiated a comprehensive probe into the consumer complaint resolution practices of Ola Electric. This move comes in response to concerns about the ...

Laurie has over 20 years of go-to-market strategy experience and is currently the Chief Marketing Officer at Bizagi. Most of us have had that moment of utter frustration: You call a business with a ...

It is important for anyone who has experienced Title IX Harassment to understand their available options. The University recognizes that deciding whether to make a report and choosing how to proceed ...