Nutshell reports that ethical AI practices in sales build customer trust through transparency, human oversight, and ...

Customer data platforms (CDPs), which historically acted as storage and cleanup tools, are turning into something more central. They’re becoming the layer that ties everything together so AI can ...

In today's data-driven world, businesses are drowning in customer information. Customer interactions are increasingly omnichannel and digital, and there is a deluge of data. There is huge value to be ...

As vehicles collect and share more customer data, collision repair shops face rising privacy, security, and legal risks.

Snowflake’s security problems following a recent spate of customer data thefts are, for want of a better word, snowballing. Ticketmaster was the first company to link its recent data breach to the ...

As AI continues to reshape the business technology landscape, one thing remains unchanged: Customer data is the fuel that fires business engines in the drive for value and growth. Thanks to a new ...

Warehouse-native access is emerging as the fastest, safest path to unified customer intelligence. It isn't without its challenges. As customer data platforms (CDPs) continue to evolve, zero-copy ...

Privacy-first approach. Prioritizing privacy-first practices and compliance with privacy regulations creates consumer trust and enables better, more ethical data use ...

For years, companies have been moving their most valuable customer data into countless different systems used by marketing, ...

If your business is struggling to manage customer profiles and customer master data across different departments, Customer Master Data Management (CMDM) solutions could be the answer. These tools ...

BETHESDA, Md.--(BUSINESS WIRE)--Rapid Finance, a leader in small business financing and enterprise lending solutions, released the white paper, “The Missed Opportunity in Modern Commercial Lending: ...