Global aerosol dispensing specialists, LINDAL Group has appointed Scott Martz as customer technical service and lab manager at LINDAL North America. Strengthening the Columbus facility’s technical ...

Nylas today announced the launch of its Professional Services program — a structured set of onboarding packages and technical services designed to help product teams reach production faster and with ...

ENGLEWOOD, Colo., March 09, 2022 (GLOBE NEWSWIRE) -- Innospec Inc. (NASDAQ: IOSP) today announced the opening of its new Technology Center in Ellesmere Port, UK. The facility reinforces the company’s ...

Improving customer service is among the most important steps to bringing more value to your customers. A recent study by Dimensional Research found that over 50% of customers make additional purchases ...

In its initial live deployment, FIXYR successfully processed over 20,000 digital tickets and 200+ customer inquiries with 100% uptime, 100% satisfaction, and zero human intervention, demonstrating the ...

The goal of customer service is to transform an unhappy customer into a customer who feels thrilled about how well they were taken care of. There is no greater value to any corporation than their ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...