Managing dozens to hundreds of trucks, trailers, and company and independent drivers takes a lot of knowledge and skills. Over the past 15 years, however, those skills have changed as technology has ...

The trucking industry moves more than 70% of all freight in the United States. While much of the focus is on the drivers behind the wheel, an entire logistical operation ensures that trucks stay ...

This report compares three principal models that cities are using to dispatch community responder teams, answers frequently asked questions, and shares lessons learned. Cities use three principal ...

Across the field service industry, providers are exploring how new technology can modernize decades-old methods that have long hindered progress. Historically, field service businesses have functioned ...

Didi, China’s Uber equivalent, has been testing out a new algorithm for assigning drivers to riders in select cities. The dispatching system uses reinforcement learning (RL), a subset of machine ...

SEBRING ‒The village has run its own dispatching services for police and fire emergencies for decades. However, its center is in jeopardy amid financial concerns. "We're kind of in a spot at this ...