CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built ...
Genesys Recognized as a Leader in the 2024 IDC MarketScape for Worldwide Conversational Intelligence
SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, has been positioned as a Leader in the IDC MarketScape: Worldwide Conversational Intelligence ...
As launch partner for AWS European sovereign cloud, Genesys Cloud will have its own sovereign EU cloud by summer.
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