I started my IT career doing help desk/support for about 4 years, after which I moved into a business analyst position, and then to my current position as a project manager. In all I have about 8 ...

The Support Desk Administrator is the first point of contact for the company ICT Service Desk. The company ICT Team requires a highly motivated, enthusiastic, service-oriented individual to support ...

Help desk jobs have long been seen as a stepping stone to other roles, but that perception is out of date. Today’s help desk professionals are taking on more complex work and they’re in high demand.

Bellingham, Washington – September 2009 – 3D Corporation is pleased to announce the promotion of Jeff Delucia to Level 2 Help Desk Engineer. Delucia first joined 3D in July of 2008 as a Level 1 Help ...

This Arizona college IT organization took an idea from Apple to build a better relationship with its faculty and staff "customers." Help Desk Manager David Smith helps a user at Chandler-Gilbert ...

A help desk can be a real lifesaver for employees, not to mention a productivity boost. If a keyboard stops working or Outlook keeps crashing, a technician is just a phone call away. Even complex ...