Leaders must understand and address the underlying factors that contribute to catastrophic safety risk. Four years before BP’s Deepwater Horizon became global news, ExxonMobil walked away from a $187 ...

IRVINE, Calif.--(BUSINESS WIRE)--Medical errors claim the lives of nearly three million individuals across the globe every year. In any other high-risk industry, like aviation and nuclear power, these ...

Maintaining a strong safety culture is an important goal for healthcare organizations, but the listening methods most commonly used to gain insights on where organizations fall short, and how they can ...

More than five years ago, Harry S. Truman Memorial Veterans’ Hospital began a journey to improve the patient and employee experience by working toward becoming a high reliability organization (HRO).

It wasn’t until June 14, 2021 that the U.S. Centers for Disease Control and Prevention finally published its guidance for diagnosing this condition. Without concrete guidance on how to diagnose and ...