Lean process improvement methodologies are finding their place not just in manufacturing but in the clinical setting, where removing inefficiencies benefits not only the hospital but the patients ...

Significant information technology investments are being made in hospitals across the United States, ranging from electronic medical records to information exchange, all in the interest of improving ...

Patients satisfied with hospital billing processes are five times more likely to recommend the hospital to a friend, according to a study by cash flow management company Connance released yesterday.

As much as hospital executives would like to bill their patients quickly, healthcare’s billing processes are complicated and make it difficult to do so. As a result, bills don’t go out to patients for ...

The Centers for Medicare and Medicaid Services publicly reports so-called process performance at all U.S. hospitals, such as whether certain recommended treatments are given to specific types of ...

This study demonstrates that the implementation of a discharge navigation program led to earlier writing of discharge orders and patient release from the hospital. Objectives: The aim of this study ...

Hospitals routinely implement processes aimed at increasing provision of high quality care for patients, such as calling patients to encourage follow-up visits or providing doctors and nurses with ...

New research reveals hospitals need clearer, well-designed discharge processes for older patients, noting that patient satisfaction with the discharge process doesn't indicate how well patients ...

In August, the 31st Combat Support Hospital (CSH) at Camp Dwyer, Afghanistan, became the first Army facility in Southwest Asia to utilize the Defense Medical Logistics Standard Support (DMLSS) system.