When we set out to conduct our latest software adoption study at Answering Service Care, we weren’t just looking to compare platforms. We wanted to answer a more revealing question: What does your ...

As the technology landscape evolves at an unprecedented pace, we've entered an era where agility isn't optional—it's essential. This underscores the critical need for businesses to reassess and future ...

Every other week for more than six months, we've been bringing you Show Me Your Stack, a series in which financial professionals tell us about the tools they rely on — as well as those they've ...

Across industries, technology teams share a single aim: to deliver better, more inventive customer experiences. Capital One starts where it matters—talent. Beyond recruiting top engineers, companies ...

Every day accountants hear of software products touted as essential — even indispensable — for any well-run accounting firm, and to not adopt them is to risk being left in the dust of all those who do ...

Software was one the five key areas of change Volvo Cars unveiled in its Capital Days presentation in November 2024. The company’s plan for navigating an ever-changing world is to move from being a ...