This document was commissioned by IRC’s Client Voice and Choice (CVC) Initiative. The document was developed through a partnership between CVC and a team at CDA Collaborative Learning Projects. CDA is ...

One of the biggest usability hurdles for iOS chat apps is staying connected when switching away from the program. Before iOS 4, some instant-messaging apps solved this challenge by using Push ...

This outrage shows that modern solutions must be designed resiliently to enable service provisioning during incidents. There are multiple solutions to develop high-available and reliable services that ...

Internet Relay Chat, a mainstay of Internet chatting, can provide an easy and free way to communicate with employees and clients. IRC can be accessed through telnet without any additional software on ...