The real challenge lies in keeping them engaged, satisfied, and loyal over time. Customer loyalty is not built through one-time transactions but through consistent, meaningful communication.

Families today have a variety of options for keeping in touch. New technologies, such as cellphones and the internet, make it possible for family members to be in almost constant communication with ...

I was recently walking in Manhattan when I saw someone who looked like Karen, a coworker from my first job, more than a decade ago. Karen and I had helped plan a big launch party for our company.

The founder of In Touch Ministries has died. Dr. Charles Stanley was 90 years old. In Touch Ministries announced Stanley’s death on Tuesday saying that “God called our beloved pastor, Dr. Charles ...

Hi Damon: As a person in my 30s, I seem to struggle with the simple act of keeping in touch with friends who live out of town. I tend to lean more toward the extroverted side, which means I have made ...

Teens have many different kinds of friends. There are casual acquaintances, associates, classmates, school friends, friends from camp or church or dance or soccer, all with varying and shifting ...

In Touch Ministries announced Stanley’s death on Tuesday saying that “God called our beloved pastor, Dr. Charles Stanley, home to heaven.” In Touch Family, this morning, God called our beloved pastor, ...