CRN Test Center engineers recently evaluated UCN's inContact and were highly impressed with its built-in functionality and user-friendly GUI. Engineers were able to map standard call flow processes ...
SALT LAKE CITY, Aug. 2, 2012 /PRNewswire/ — inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, announced that a national bank ...
“We are seeing a major shift in companies prioritizing customer service to a higher level than ever before,” noted Paul Jarman, CEO at inContact. “As the emphasis on exceptional customer service grows ...
inContact, a provider of cloud contact center software and contact center agent optimization tools, today released a new version of its cloud contact center platform. Version 13.1 of the cloud ...
YORKTOWN, Va. – 1 st Advantage CU said yesterday it implemented UCN Inc.’s inContact hosted contact center software in al 10 of its branches. InContact replaced an on-premises PBX system that was ...
It's been an amazing couple of years for hosted/cloud-based contact center solutions. Vendors from most of the contact center technology sectors have entered the market. End users can now acquire all ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback