Artificial Intelligence, Augmented reality, Blockchain, Customer Experience, Data-Driven Decisions, Future of retail, retail ...

The retail landscape is a battlefield. Brands constantly fight for customer attention, loyalty, and ultimately a slice of their wallets. Standing out from the crowd requires innovative strategies, and ...

In 2026, retailers are placing bigger bets on agentic AI commerce — even at the risk of losing direct access to customers and control over their data. All three companies joined forces with OpenAI's ...

Faster self-service shopping. Self-service kiosks and checkouts powered by computer vision offer personalized, faster shopping. Imagine a store where shelves are never empty, checkout lines are a ...

How the world has changed in just a few months! Since January 2025, when DeepSeek burst onto the scene to challenge AI giants like ChatGPT and Anthropic, the conversation around artificial ...

Target is an American retailer that has been in the doldrums recently. In an attempt to improve the experience that customers have in its stores, it is instituting a new programme known as “10-4”. If ...

Effective customer service requires a balance of automation and personalization. Automation tools like chatbots are cost-effective and can provide 24/7 support, but too much reliance on them can ...

Human-AI support gives retailers greater flexibility to deliver exceptional customer experiences without requiring aggressive ...

With many self-service systems, shoppers are expected to complete tasks independently without the ability to use their own assistive technology.

NVIDIA has launched the AI Blueprint for retail shopping assistants, a generative AI workflow aimed at enhancing shopping experiences both online and in-store. This blueprint, developed on the NVIDIA ...

As we navigate our daily lives, the places we shop often become the backdrop for a variety of human interactions. Retail workers, the unsung heroes of the shopping experience, encounter a myriad of ...