More and more companies, government agencies, educational institutions and philanthropic organizations are today in the grip of a new phenomenon. I’ve termed it “metric fixation.” The key components ...

“You can’t manage what you can’t measure” is a tired mantra, so let’s advance the discussion: What the heck are you measuring---and why? Talk to enough business owners, investors and advisors and you ...

To meet these business challenges, we have set some critical success factors for IT at Reed Elsevier, which our projects must contribute to. These are the development of demonstrably superior external ...

Performance metrics have been around government for quite some time, maybe ten years or more. It started with City Stats and has spread across the nation to other governments. I struggled with ...

Delivering efficient and optimised storage performance for virtual environments can be difficult to achieve because so many components in the infrastructure stack must interact. But optimum storage ...