The coronavirus pandemic continues to shape the way people around the world live their daily lives. Both social distancing and calls to stay at home to avoid unnecessary interactions have meant ...

With the introduction of an iPhone app that lets you deposit a check by taking a picture of it, options for mobile banking are growing rapidly. And though you might think the boost in convenience ...

From remote deposit capture to personal payment apps like Venmo, Cash App and Zelle, a significant number of bank customer use their phones for banking. WaFd Bank (WaFd) wanted to improve the customer ...

Barclays is rolling out technology that can identify telephone banking customers by their voice alone. Voice recognition has been around for some time and, as the bank says, "each person's voice is as ...

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Several banks offer 24/7 customer service by phone or live chat. Other banks may have limited hours during the workweek or weekend. If you find it challenging to do banking tasks during business hours ...