Michael Goshka is CEO of Planfix, a SaaS platform that cuts costs, reduces errors and automates workflows for smarter business operations. I still remember the early days of launching my startup. My ...
Vingroup, Vietnam’s largest private conglomerate and VinFast’s parent, has built its market leadership on a deeply rooted customer-first philosophy. MARKHAM, Ontario--(BUSINESS WIRE)-- From its birth ...
Banks and credit unions sit atop vast troves of data on their customers’ financial lives. On one level, that creates an unrivaled opportunity for institutions to build personalized experiences and ...
On May 15th, which will be the 17th anniversary of the company’s founding, join Nextiva to celebrate the future of customer experience—where AI-driven technology empowers the people redefining how ...
LG Group Chairman Koo Kwang-mo reaffirmed the conglomerate’s commitment to putting customers first during the 2025 LG Awards on Wednesday, emphasizing that “the most important standard we must always ...
Sitting around a table at a customer advisory board meeting about a year ago, my mind started whirring. The conversation turned to how our business could expand its offerings to provide even more ...
In the day-to-day operations of running a business, losing sight of the mission and the problems of your customers can happen gradually, without notice. The success of a business is directly related ...
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