Recruiting new customers costs seven to nine times as much as it does to keep current customers from leaving. Besides the obvious foregone revenue, dissatisfied customers are not going to recommend ...

With turnover costs soaring, companies are embracing proactive strategies like stay interviews and better scheduling to keep valued employees. These approaches aim to boost satisfaction, stability, ...

Focus on retention by recognizing that increasing driver hires mainly serves as replacements. Investing in retention strategies is more cost-effective than managing high turnover. Effective ...

In 2026, U.S. employers are placing top priority on retaining existing staff, with 52% ranking it above hiring new talent, according to Monster research. Companies are adopting strategies such as ...

Some job categories exhibit mobility patterns, and if HR can identify those patterns, it can respond with tailored strategies, according to a June 10 report from Indeed’s Hiring Lab. Specifically, it ...

Are CFOs looking at recruitment and retention the way they should be? As CFOs dive into 2025, many leaders are preoccupied by labor costs. Coupled with high inflation and an uncertain economy as a new ...

Two years ago, organizations prioritized investing in employees, delivering on well-being and their ability to thrive at work. It was a holistic approach focused on the whole employee. The pendulum ...

Ryan Dohrn is a billion-dollar sales coach, Emmy winner and keynote speaker. He has trained over 50,000 sales professionals since 2008. Most organizations love to talk about growth, and in almost ...