Royal Mail issued an updated list of affected areas on December 22 as customers vented frustration over missing parcels and letters ...

Inverclyde residents left waiting weeks for urgent mail have been promised local staff are working round the clock to clear ...

This afternoon Royal Mail put out a new list of postcodes where deliveries of cards and parcels are 'not guaranteed' ...

A wave of frustrated customers is taking to social media to query the whereabouts of their letters and parcels ...

Customers have voiced their dissatisfaction online about the delayed deliveries as Royal Mail rushes to apologise.

Royal Mail Group Limited lost its 360-year-old monopoly on parcel delivery from Post Office Ltd. branches in early November after quality concerns led to the postal service signing deals with Evri and ...

Royal Mail has beaten other parcel delivery firms to come out on top in a ranking of the top five delivery firms. Citizens Advice's Parcels League Table measures the customer service, delivery, ...

Workers for Royal Mail have described difficult conditions and being 'treated like robots' – particularly in the lead up to ...

A Royal Mail manager stole tens of thousands of pounds in cash from parcels going through a busy sorting office, a court has heard. Jonathan Brooking intercepted Special Delivery packages he had ...

Sureena Brackenridge MP has visited postal workers at Sun Street in Wolverhampton North East to find out more about what it ...