Salesforce is serious about AI – and customers are too. The tone of Dreamforce was a lot more serious this year than previous events, with a focus on Salesforce as a trusted partner to help its ...

Salesforce has unveiled its spring and summer releases, which are designed to improve relationships between marketers and their customers. The software company has added more than 300 capabilities ...

SAN FRANCISCO--(BUSINESS WIRE)--Amberflo, the cloud-metering and usage-based billing platform built by ex-AWS engineers, today launches the Amberflo Salesforce App to address the seismic shift towards ...

Sept. 17, 2024 -- By: Raju Malhotra -- Last Thursday, Salesforce unveiled Agentforce, a suite of autonomous AI agents that augment employees and handle tasks to help drive unprecedented efficiency and ...

Among the announcements at the Agentforce themed Dreamforce this year was the announcement of Salesforce’s Agentforce Partner Network. This is a group of technology partners dedicated to extending the ...

Salesforce.com, an online software as a service (SaaS) company distributing business software, is best known for its Customer Relationship Management (CRM) products. The company, which has its ...

To meet the market shift towards agentic enterprises, Salesforce is evolving the consulting track within its partner program from a traditional implementation track towards a results-driven focus.

SAN FRANCISCO — Salesforce.com kicked off its annual Dreamforce user conference earlier this week by introducing the next generation of its Customer Success Platform, including the release of Quip to ...

SAN FRANCISCO, Nov. 7, 2022 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today announced that companies across industries and regions are seeing, on average, an estimated 25%* ...

I still remember standing in a classroom at Salesforce, teaching early admins how to use a product that was changing faster than any of us could keep up ...

He says Salesforce has halved its customer support roles from 9,000 to 5,000. "I was able to rebalance my head count on my support. I've reduced it from 9,000 heads to about 5,000 because I need less ...