The new research, Digital Retail Technologies: Adoption, Implementation & Strategy 2020-2025, found that the use of AI, including smart checkout systems and chatbots, will be critical in ensuring that ...

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Smart carts essentially take ...

Walmart's sweeping reset of its self-checkout strategy is reshaping how millions of Americans move through the front of the store, and competitors are scrambling to keep up. Instead of a simple ...

Checkout is still the biggest bottleneck in online retail – but speed, simplicity and seamless payments can help turn abandoned carts into loyal customers ...