Microsoft Teams is a communication and collaboration platform designed for businesses and organizations, and Microsoft made extensive efforts to link it to its Office applications. Although Teams ...

Some communications teams are taking it upon themselves to create AI solutions tailored to their specific workflows. Why it matters: These tools automate a lot of the comms grunt work, creating more ...

Workplace communication is more complex than ever. Employees manage emails, Zoom calls and customer interactions without always realizing when their tone, pacing or engagement is off. AI is stepping ...

Frontline workers, as well as many other non-wired employees, often depend on their managers for company communications. The manager cascade is the recognized default in most companies, because it ...

Despite the growth and popularity of remote work, companies and governments have increasingly been calling their employees back to the office in the past year, sometimes at the expense of significant ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how-to choose checklist. Predictive analytics tools are revolutionizing ...

Some local school districts have told families they can expect simpler methods of receiving communications from their child's school in the coming school year. The Bentonville School District ...