Students of the new Bachelors of Science in Human Technology Interaction will study what humans can do with the assistance of technology and have the opportunity to attain interdisciplinary expertise.

The rapid advancement of autonomous driving technology is reshaping transportation systems. However, its widespread adoption hinges not only on technical ...

Human–robot collaboration and interaction represent a rapidly evolving interdisciplinary field in which robotics, artificial intelligence and human factors engineering converge to develop systems that ...

Businesses need to integrate technology into their work processes, regardless of their industry. That’s why an estimated 95% of businesses report integrating at least one technological platform into ...

This is about AI that doesn’t click buttons for you, but helps you stay oriented, confident and clear while working through messy, real-world workflows.

Grocers today are as much in the technology business as they are purveyors of food, beverage and household goods. From Albertsons Cos.’ recent partnership with Google to Kroger’s KroGo smart cart and ...

We’ve entered a new era of customer service excellence where AI is playing an increasingly central role. In fact, Gartner predicts that by 2025, 80% of customer service and support organizations will ...

The efficiency of AI is something to behold, but its real power lies in customer experience, according to Tate Olinghouse, chief client officer at Acxiom. Using new research into key CX trends that ...

Everywhere we look, we see a world in a state of flux. Global systemic problems including the climate crisis, the COVID-19 pandemic, and the death, destruction, migration, and misery emerging from ...

While progressing into 2024, WhatsApp maintains its impressive expansion as the top messaging platform globally. Having close to three billion monthly active users, it has evolved from a basic ...