UPS said Wednesday that e-mail will help make the return of merchandise easier. The Atlanta-based parcel shipper said businesses can use its online software to e-mail customers a hyperlink that when ...

UPS plans to acquire Happy Returns from PayPal, bolstering its label-free returns, the company announced Wednesday. U.S.-based Happy Returns' software and operations will help UPS offer customers a ...

UPS on Thursday, Aug. 12, announced it is launching UPS Returns Flexible Access, a new service with a unique label that allows consumers to drop returns at any U.S. Postal Service location or personal ...

FedEx is launching its own 'no-box, no-label' returns service in 2023, the company announced Monday. UPS and Amazon already offer versions of this service for some returns. "This is the bar now," a ...

Nearly one in every 10 retail items that are returned for a refund in the U.S. is fraudulent, according to a UPS-owned ...

Stefanie Schiff knows that returning items she buys online isn’t always easy. “I have to go to UPS, stand in line, it’s a whole hassle,” said Schiff. Stream Los Angeles News for free, 24/7, wherever ...