Imagine starting your workday with a clutter-free inbox, perfectly organized emails, and seamless virtual meetings. Sounds like a dream, right? With the guidance of IT trainer Elissa Smith, this can ...

Author Andrew Brodsky shares how to make the most out of communication technology from video calls to instant messaging, offering practical strategies for navigating all workplaces from in-person to ...

Consider this scenario: You have your whole staff assembled for a planning meeting. People have their laptops and Blackberries to take notes and respond to urgent e-mails. Two employees in the back of ...

Instant messaging (IM) conjures up images of bored teenagers using a software-based gossiping tool. Most IM programs are free, and few competing products can talk to one another, making skeptics ...

My former supervisor and I used to rely on instant messaging as a critical application to get our jobs done. As Web site managers, we could run through the site code together in one window and in ...