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  1. What is CRM? | Microsoft Dynamics 365

    CRM systems work by collecting customer information from various channels—such as websites, contact centers, and social media—and consolidating it into a unified platform where …

  2. What Is CRM (Customer Relationship Management)? | Salesforce

    CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve …

  3. Customer relationship management - Wikipedia

    Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers.

  4. 10 Best CRM Software Of 2026 – Forbes Advisor

    2 days ago · Forbes Advisor reviewed dozens of CRM software options on the market to help you find the best possible solution for your business.

  5. What Is a CRM? (CRM Meaning, Definition & Examples)

    Oct 2, 2025 · A CRM is software that helps you manage your relationships with customers and prospects. Imagine your entire business memory: every lead, email, task, deal, support ticket, …

  6. CRM (Customer Relationship Management): Elements, Benefits, …

    May 3, 2025 · CRM stands for customer relationship management and refers to the principles, practices, and guidelines that an organization follows when interacting with its customers.

  7. What Is a CRM? And How Does It Help Businesses? - Coursera

    Jul 28, 2025 · CRM stands for customer relationship management and refers to the combination of strategies and technologies businesses use to optimize customer engagement and make …

  8. What is Customer Relationship Management (CRM)? - IBM

    Customer relationship management (CRM) is a set of integrated technologies used to document, track and manage an organizations relationships and interactions with existing and potential …

  9. What is CRM? | Guide to Customer Relationship Management

    Customer Relationship Management (CRM) is a technology system that helps businesses manage interactions with current and potential customers by organizing, automating, and …

  10. What Is CRM? Definition, Types, Benefits & Real-World Use Cases

    Customer Relationship Management — or CRM for short — is more than just software. It’s a strategic approach to building stronger client relationships, optimizing sales, and delivering …