Route: Track Everything In One Place
Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.
Route mobile app data and privacy FAQ – Route for Shoppers
In addition to following our own privacy and security policies, Route implements security and privacy requirements from email service providers, such as Gmail, that the Route app …
Route Protect: Keep Your Shipments Protected
When your customers protect a package with Route, they’re also protecting the planet. Route calculates and offsets the carbon emissions involved in the delivery of every protected …
How to file a claim - Route for Shoppers
You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …
Route
Sign in to access your Route account and manage your brand's operations efficiently.
File and manage claims – Route for Shoppers
What does my claim status mean? Why was my claim denied? How Route’s claims process works Refunds, reorders, and other claims resolution options How to access refunds in PayPal, …
Route
Good Afternoon! When you have new shipments, you can track them here.
Deadlines to file a claim - Route
All claims for orders covered by Route Shipping Protection must be filed in accordance with specific time frames and deadlines. This includes any claims filed by your customer, or filed by …
Route
Route Brand PortalDec 3, 2025 - Dec 10, 2025Route Brand Portal
Claim status definitions – Route
When you or your customers file a claim through Route, you can stay up-to-date throughout the issue resolution process in the Claims tab in the Merchant Portal.