Customer Experience: Definition, Factors & Lifecycle
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Customer Experience: Definition, Factors & Lifecycle
The customer experience includes their cumulative thoughts, feelings, and history with a product or service offered by a business. Discover the influential factors of the customer experience and the five stages of the customer lifecycle: potential, initial, repeat, core, and former.
3.9K viewsMay 8, 2017
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242K views · 1.4K reactions | WELCOME TO HSM  Experience the Difference 磊Customer Satisfaction ✔️HSM is a Preferred Dealer at all banks! Full Warranty  No ordering required! Serviced + Buff + Polished  ⚙️After sale service available at HSM  | HSM Marketing Company Limited | Facebook
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69K views · 454 reactions | WELCOME TO HSM ⚓️ Experience the Difference 磊Customer Satisfaction ✔️HSM is a Preferred Dealer at all banks! Full Warranty  No ordering required! Serviced + Buff + Polished  ⚙️After sale service available at HSM  | HSM Marketing Company Limited | Facebook
69K views · 454 reactions | WELCOME TO HSM ⚓️ Experience the Difference 磊Customer Satisfaction ✔️HSM is a Preferred Dealer at all banks! Full Warranty  No ordering required! Serviced + Buff + Polished  ⚙️After sale service available at HSM  | HSM Marketing Company Limited | Facebook
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